Joomla Support Contract from €60.00 per month (€1.97 per day)

Although Joomla! is unanimously considered one of the most reliable CMS it is very important, for the safety of your web site to keep it constantly updated. Most hacked Joomla websites are a result of Joomla or extensions not being kept up to date. Our Joomla starter contract cover the essentials to keep your website up to date and to have an affordable support retained:

• Joomla Security Update package
• Plus up to 90 minutes support per month

We do not limit the number of updates installed each month to Joomla or covered extensions.

Joomla support contract customers can use their support minutes in the following areas:

• General website help and support
• Content updates and creating new pages
• Search engine optimization
• Template tweaks
• Creating contact forms
• Selecting extensions
• Installing and configuring extensions
• Installing and configuring modules
• Changes to menus
• Consultancy and advise

Support contracts are for a specific website and are for a minimum of 12 months. Unused support time can be used in the next month only, being basically a form of support retainer: you can be sure that anytime during our business hours you can use the prepaid time you have in your contract, having priority over other customers. Contracts can be negotiated to contain more services/more retained support time, or you can use our Pay-as-you-go Joomla support to add extra support time to your contract as needed.

We have been using Mambo to create websites since 2003 and were among the first ones to jump on Joomla bandwagon in September 2005. Joomla! is a content management system software for web sites, completely written in PHP language. It is released on a GNU GPL v.2 open source license and it is in constant development under the leadership of Open Source Matters, a non profit developers’ association.

Although Joomla! is unanimously considered one of the most reliable CMS it is very important, for the safety of your web site to keep it constantly updated. But this is not the only thing you need to do, we can do for you an in-depth Joomla Security Audit of your site, to locate and seal security gaps. You can have many of them, from vulnerable extensions used to inproper server settings. Let us find those for you before hackers will discover them!

If you do not have the time, the interest or the knowledge to keep your web site updated, you can subscribe to a “Joomla Security Update*” plan with us for a fixed price of just 250 € (approx. $333) per year. Our team will keep your website (both Joomla and add-ons) updated for you reducing the possibility of attack from hackers. An in-depth Joomla Security Audit and hardening your Joomla install is part of the process. We use a mix of free Joomla components and a series of "best practices" to make your site hacker-proof. If we consider, that would be recommended, we will also will offer our counseling service regarding purchase, install and use of security related commercial add-ons. Also, during the contracted period, if any security incident occurs, we will clean up and restore your site in shortest possible time without any extra charge.

We must remind you furthermore that Joomla now comes in the 3.8 version (after a short period of transition via versions 1.6 and 1.7, and a longer period spent in the 2.5 family) and that from April 2012 they are not releasing any new updates for the 1.5 version. Joomla 2.5 was supported until the end of 2014, when the new Joomla 3.5 family has take it's place. Upgrading your existing Joomla 2.5 sites to Joomla 3.* (or other STS - Short Term Support - releases) is not necessary, but we urge you to upgrade-migrate your existing Mambo, Joomla 1.0, Joomla 1.5, Joomla 1.6 or Joomla 1.7 sites to the latest available Joomla 2.5 version. This package does not cover these migration, but you can contact us to find out what are our offerings regarding these migrations.

Therefore we recommend, for those who have not done it yet, to consider seriously upgrading your Joomla web site made with the 1.5 or older versions to the latest version of the CMS. For further information or for a quotation on the effective cost of this operation contact us using the form in the “Contact Us” section.

While no one can guarantee you won't be hacked in the future, our Joomla Security Update service helps reduce the risk of future attacks, and helps you recover faster (and less expensively) if one ever does occur.

If you are in emergency, and your site is under attack, or it is allready hacked, check our Joomla Site Dehackingservice!

Keep your site clean, up and running with minimal effort!

* The Joomla Security Update pagkage covers only upgrades WITHIN the existing Joomla major versions (for example upgrading from Joomla 1.5.14 to Joomla 1.5.26 - the latest release from Joomla 1.5 version), and not the MIGRATIONS between major versions. If purchase of commercial components will be needed, the price will be added to the final invoice. If you need more services, than those covered by this package, you should consider upgrading to our Joomla Support Services or to use our Pay-as-you-go service.

Malware doesn't discriminate. It doesn’t only infect popular sites. In fact, most malware attacks are automated, which means you’re as much of a target as anyone. And if you do get infected, it can do more than disrupt your site – it can ruin your reputation.

For as low as^* 250USD/200€ we will examine your site, will quarantine and remove all infected files, cleaning your WordPress install from hacker's code, and notify Google that it is now safe and remove the warning. As part of our company policy wich includes hardening WordPress installs as we are working them, you will benefit from this too, we will add our tried and true of free WordPress security components and apply our best security related settings to make your site more hacker proof in the future. We offer a quick restoration service that gets your website back up and running and installs safeguards to help prevent future hacking.

We will:

• Remove malicious scripts and files from your web space
• Clean your WordPress theme and uploads folder
• Install the latest version of WordPress
• Reinstall the latest versions of the plugins you use
• Change all your passwords to very strong secure ones
• Secure your WordPress website
• Hardening your site with addition of extra software protection layer
• Installing an early warning system
• Install a simple backup system
• Get your website up and running again

Depending on how many plugins and uploads a site has, this process is very time consuming.  Restoration time depends on how many files make up your website as they all need to get checked.

Get your site cleaned and back in order!

* Actual prices can vary. On the evaluation phase we will notify you if the actual situation requires more efforts/resources - so bigger price. But generally, on most cases our initial price for cleaning hacked sites will cover all expenses.

Your website has been hacked? Do you see something else, than last time when you visit the site? Maybe a red "Reported Attack Page" banner? Anything else making you believe that something wrong is happened? Do you need post-hacking recovery? Or you just want to prevent this from happening and need a thoughtful Joomla security audit? Eventually you ordered our Joomla security audit package, and we (or someone else) signaled, that your site is (probably) hacked and you need a fast and effective cleanup?